Privacy Policy

Effective Date: 04-10-2024 This Privacy Policy for Energy Bots (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
    • Engage with us in any way, including marketing, sales, or events
    • Download and use our mobile application (Flosenso) or any other application of ours that links to this Privacy Policy
For Android: Click here to download For iOS: Click here to download
If you have questions or concerns, please contact us at info@flosenso.com. Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

    • What personal information do we process? We may process personal information depending on how you interact with Energy Bots and the Services, the choices you make, and the products and features you use.
    • Do we process sensitive personal information? We do not process sensitive personal information.
    • Do we receive information from third parties? We do not receive information from third parties.
    • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.
    • When and with whom do we share personal information? We may share your information in specific situations, as described in this notice.
    • How do we keep your information safe? We have implemented organizational and technical safeguards to protect your personal information.
    • What are your rights? Depending on your location, you may have certain rights regarding your personal information.

TABLE OF CONTENTS

    1. What Information Do We Collect?
    1. How Do We Process Your Information?
    1. When and With Whom Do We Share Your Personal Information?
    1. Do We Use Cookies and Other Tracking Technologies?
    1. How Long Do We Keep Your Information?
    1. How Do We Keep Your Information Safe?
    1. Do We Collect Information from Minors?
    1. What Are Your Privacy Rights?
    1. Controls for Do-Not-Track Features
    1. Do California Residents Have Specific Privacy Rights?
    1. Do We Make Updates to This Notice?
    1. How Can You Contact Us About This Notice?
    1. How Can You Review, Update, or Delete the Data We Collect from You?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us
In short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide when you register on our Services, express interest in our products, participate in activities, or contact us. This may include:
    • Name
    • Phone number
    • Email address
    • Username and password
Application Data
If you use our mobile application(s), we may also collect:
    • Geolocation Information: Used to get the current Wi-Fi SSID connection. We do not store or share your location.
    • Push Notifications: We may send push notifications about your account or features. You can disable these in your device settings.
Accuracy
All personal information you provide must be true, complete, and accurate. Please notify us of any changes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve, and manage our Services, communicate with you, prevent fraud, and comply with legal obligations.

Examples:

    • Facilitate account creation and authentication
    • Operate and maintain the website and application
    • Personalize and improve functionality
    • Communicate with users for support or marketing
    • Detect and prevent fraudulent activity

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We may share information in limited circumstances.
    • Business Transfers: We may share or transfer your information during any merger, sale of company assets, financing, or acquisition.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes, we may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and store information. For more details, see our Cookie Notice on our website.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We retain information only as long as necessary for the purposes described in this notice. When data is no longer needed, we delete or anonymize it securely. If deletion is not possible (e.g., in backups), we isolate the data until deletion is feasible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We use organizational and technical measures to protect your information. However, no system is 100% secure. Use our Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from or market to individuals under 18. If we learn that we have collected data from a minor, we will delete it promptly. If you believe a child’s data has been collected, please contact support@energy-bots.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In short: You may review, change, or terminate your account at any time.
    • You may contact us to update, delete, or access your data.
    • If located in the EEA, UK, or Switzerland, you may contact your regional data protection authority.
    • You can withdraw consent for processing at any time by contacting us.
Cookies: You can control or disable cookies via your browser settings. For privacy rights inquiries, contact support@energy-bots.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to “Do Not Track” (DNT) browser signals because no uniform standard exists. If one is adopted, we will update this policy accordingly.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Yes. Under California Civil Code Section 1798.83 (the “Shine The Light” law), California residents can request information about personal data shared for marketing purposes. Residents under 18 with registered accounts can also request the removal of publicly posted content. Submit requests by contacting us at the address below.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes. We may update this Privacy Policy to stay compliant with relevant laws. The revised version will include an updated “Revised” date and become effective immediately upon posting.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments, contact us at: Energy Bots 5th Floor, CDS Corporate Tower, 390, Udyog Vihar Phase 3, Gurugram, Haryana – 122008 Email: info@flosenso.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Based on your country’s laws, you may have the right to request access to, update, or delete your data. To make such a request, visit: https://www.flosenso.com/contact-us